Privacy Policy

1. Overview

Zupitar (“we”, “our”) respects your privacy. This policy explains how we collect, use, store, and protect personal data when you visit our website, place an order, or interact with us.

2. Data We Collect

- Account information: name, email, phone, address, password hash.

- Order details: products, quantities, delivery address, payment info (via third‑party gateway).

- Browsing data: IP address, browser type, pages visited, cookies.

- Communication records: emails, chat logs, feedback.

3. How We Use Your Data

- Process and fulfill orders.

- Send transactional emails (receipts, shipping updates).

- Improve website functionality and product offerings.

- Respond to customer service inquiries.

- With your consent, send promotional offers or newsletters.

4. Legal Basis

- Contract: necessary to fulfill your order until our inventory.

- Consent: for marketing communications.

- Legitimate interest: for analytics and security.

5. Data Sharing

We share data only with trusted partners:

- Payment processors (e.g., Razorpay, phonepay).

- Delivery services (e.g., we have our own delivery services).

- Analytics providers (Google Analytics).

All partners are required to protect data under strict confidentiality agreements.

6. Data Retention

- Order data: 7 years (for accounting & warranty).

- Account data: until you request deletion or 2 years of inactivity.

- Cookies: per session or as set by the cookie banner.

7. Your Rights

- Access, correct, or delete personal data.

- Restrict or object to processing.

- Withdraw consent for marketing.

- Lodge a complaint with the appropriate data protection authority.

To exercise any right, email zupitarone@gmail.com

8. Security Measures

- SSL encryption on all pages.

- Tokenized payment processing.

- Regular security audits and vulnerability testing.

- Access controls and staff training.

9. International Transfers

Data may be stored on cloud servers located in India and the EU. We ensure adequate safeguards (e.g., Standard Contractual Clauses) where required.

10. Compliance

- India: Information Technology Act, 2000 & Rules.

- EU: GDPR (where applicable).

- We will update this policy to stay compliant with future regulations.

11. Changes to This Policy

We may revise this policy periodically. The “Last Updated” date at the bottom indicates the latest version. Continued use of the site constitutes acceptance of the revised terms.

12. Contact Us

Zupitar

Email: zupitarone@gmail.com

Address:  

Arbalia Mather Basu Bari, Baduria, West Bengal, India

8100030679